Start with what needs to work.

A corporate website is often treated as a presentation. But the team behind it needs to publish news, update services, answer enquiries and keep information consistent. Those daily tasks should shape the project from the beginning.

Give content a structure.

A content model separates the information from the page that displays it. Team members, projects and articles can then be updated consistently. The goal is not a more complicated system; it is less repeated work.

Plan beyond launch.

Define who owns content, how changes are reviewed and what maintenance includes. A useful website is a system a business can continue to operate.

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